Our estimated delivery time is 7-12 working days from receipt of payment .
2. When I try to track my order there are no available details?
You will receive a tracking email as soon as we dispatch your parcel. If you haven't received a tracking email, be sure to check your junk mailbox. If you don't see any tracking details 48 hours after delivery, please contact us or send us email for assistance.
3. Will my item be exactly like it looks in the picture?
Different computers have different screen resolutions so it's possible the colors, particularly neon tones, will be slightly different in real life from what you see on your screen.
4. Where do I send returns?
Please refer to our Return of Product page for full details.
5. Do you offer refunds?
Our store policy is typically that we only do refunds in the case of faulty items. We offer store credit for regular returns. If you think your order is eligible for a refund, please contact us straight away. You refer to our Return Policy.
6. I want to call you. What are your working hours?
We're in the office from 9.30am-5pm Monday-Friday.
7. Can I place an item on lay-by/hold?
Sorry, we do not do lay-by's or holds. Orders need to paid for in full at time of payment and items cannot be held for customers.
8. Do you provide Cash On Delivery service ?
Sorry, we don't provide cash on delivery service.
9. I didn't receive an order or shipping conformation. What should I do?
We're sorry to hear that, It's possible the email has gone to your junk folder or maybe we have an incorrect email address of yours. If this happens, please contact us straight away so we can verify whether the order has been placed and resend your conformation.
10. What can I do if I still have not receive my parcel and it has been more than 2 weeks?
Please email and provide us your order number. We will assist you to check out and we will get back to you as soon as possible.
* All information provided in this blog is for EDUCATIONAL PURPOSE ONLY. We are NOT selling any items or product. We are also NOT responsible for any order or payment made. All the images are taken by some resources and we are NOT responsible for any copyrights. The price stated in this blog is not original market price because this blog is for EDUCATIONAL PURPOSE ONLY.
-Nani-
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